Frequently Asked Questions

Workplace mediation is a confidential and structured process that helps people in conflict at work have a supported conversation. It involves a neutral mediator who helps individuals communicate more effectively, understand each other’s perspectives, and work towards a practical resolution.

The aim is not to assign blame, but to help people move forward professionally.

Mediation is often helpful when workplace relationships or communication have broken down, but there is still a willingness to resolve the situation.

It may be appropriate when:

• communication has become difficult or strained
• conflict is affecting wellbeing or team morale
• a grievance feels likely but has not yet escalated
• managers need independent support in a sensitive situation
• there is ongoing tension within a team or working relationship

Early intervention is often more effective than waiting for issues to escalate.

• communication breakdown
• team conflict
• interpersonal difficulties between colleagues
• workplace tension affecting performance or wellbeing
• relationship breakdown following change or restructure
• situations where informal resolution has not worked

If you are unsure whether mediation is appropriate for you or you would like further information, please contact me for a free consultation.